Installation & Licensing

Licensing

You will receive a 32 digit License Key that enables you to use Editor Mode to create and modify projects on two devices.

If you do not enter the License Key your project will be branded with the present4D logo. After the License Key has been entered the branding disappears.

Enter the License Key

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Follow these steps to transfer the License Key to your computer and unlock VR-Suite:

The following instructions are for all VR Headsets except Google Cardboard style. For Google Cardboard style headsets, refer to the instructions later in this chapter.

  1. Highlight your 32-digit License Key and press Crtl.+c to copy it to the clipboard
  2. Launch VR-Suite
  3. Click on the key symbol in the Project Portal.
  4. Then target Enter License or Switch to Editor
  5. The 32-digit License Key is automatically inserted from the clipboard.
  6. Activate this PC as editor with Activate.
  7. Select Close
  8. Exit the VR-Suite with ESC and restart.

Warning

Issues with licensing

If problems occur during licensing, this may be due to the network, firewall or antivirus programs. First try to connect the computer via another internet connection. See also Firewall & Ports .

Customize Logo and Interface

It is possible to customize VR Suite to have your own logo in the iMenu, the Project Portal, and the Splashscreen that appears when you launch the program.

Related links:

Alerts and Warnings

Warning: Splash graphic is not registered yet and Warning: Logo graphic is not registered yet

When you are finished with the new logo and splash graphic, these must still be registred in the licensing menu:

  1. Start Editor Mode
  2. Launch the iMenu
  3. Switch to the Settings
  4. Scroll down to License & Logo Registration and select Change Image
  5. Click on register
  6. Launch VR-Suite

See also: Add Custom Icons to a Project and: customize the complete interface: Custom Styles - Advanced

Licensing in older Versions and Cardboards

Read More…

Following these steps, you will transfer the License Key for unlocking into the VR-Suite:

  1. Copy the 32 digit License Key into the clipboard using Crtl.+c
  2. Launch the VR-Suite in desktop mode, not in VR-mode
  3. Enter the edit mode (by double tapping the space bar)
  4. Select the tab Settings (gear wheel icon)
  5. Scroll to the end of the second page to select Manage license
  6. Select Enter License or target
  7. Select the input box for the License Key
  8. Use Crtl + v to paste the License Key from the clipboard
  9. select Close
  10. Exit the VR-Suite with ESC and restart.

Warning

The input does not work for an empty project! Project data must be available.

Installation

Windows PC & Oculus Rift

  1. Install the current Oculus Rift software and set it up.
  2. Update Windows and your graphics drivers.
  3. If your multimedia content does not play properly, you might want to install the LAV Filter video codec. This is available as a free download for Windows users.
  4. Download VR-Suite

In case there are no VR glasses connected, the mouse & keyboard mode is started automatically.

Launch the VR-Suite to Allow Network Communication

  1. Install VR-Suite.
  2. Launch the VR-Suite with a double click.

Warning

Allow Communication

During the first launch, a Windows Defender Firewall warning will pop up. Please allow all communication to the network. Otherwise there may be a conflict when you try to activate your license and you may have issues when using conference mode. For other problems please check: Firewall & Ports

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Change the settings for Windows Defender Firewall

If you encounter problems with licensing or conference mode, you may have to allow the Windows Defender Firewall network communication for the VR suite.

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Apple OSX Mac

The Mac OSX version is identical to the PC version. But it is not tested very much. The cable transfer does not work yet.

  1. Download VR-Suite Mac OSX Beta
  2. Unzip downloaded file
  3. Copy to the Program folder to ensure the correct functioning of the system
  4. Allow the use in the security settings
  5. To get to the folder “Input” right click on the VR-Suite App and select “Show Package Contents”.

Note

If the connection check does not end while starting the VR-Suite or the interface looks broken, please ensure that you have moved the VR-Suite into the Programs folder.

SteamVR - HTC Vive and Windows MR

Download VR-Suite for Steam from our website

Samsung GearVR

To see the VR-Suite in the Oculus Go you first need a free Ocukus Key. We are working on the fact that this step is no longer necessary in the future.

  1. Copy the key from our website: https://vr-suite.com/en/download-form/
  2. Start the Oculus App on your Smartphone
  3. Click “more”
  4. Click “Reedem Code“
  5. Enter Oculus Key

The code only needs to be entered once per Oculus ID, even if this ID is used on multiple devices.

GearVR Icon on Home Screen

Due to changes in the current Android version, it is no longer possible to put an icon for the VR-Suite on the homescreen from within VR. Please use our additional VR-Suite Companion App for this purpose:

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Download GearVR VR-Suite Companion App at Google Play

Oculus Go

To see the VR-Suite in the Oculus Go you first need a free Ocukus Key. We are working on the fact that this step is no longer necessary in the future.

  1. Copy the key from our website: https://vr-suite.com/en/download-form/
  2. Open https://secure.oculus.com/redeem-code
  3. Login with your Oculus account
  4. Paste or enter the key
  5. Login with your Oculus account on your Oculus Go
  6. Now in the Oculus Go you will find the VR-Suite in the Oculus store under “not installed”.
  7. Choose to install VR-Suite.

The code only needs to be entered once per Oculus ID, even if this ID is used on multiple devices.

Android App

Download Android App at Google Play

Important

Please use the full resolution of the Smartphone. Some Smartphones offer the possibility to use a reduced resolution to save energy. This may cause misrepresentation.

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iOS App

Download at App Store

Important

Dubbing without the Internet will be submitted later for iOS via update. The transmitting via cable please request a special version.

Firewall & Ports

Firewall port sharing (for advanced users):

Firewall port sharing

Usually nothing has to be activated/forwarded in the private area. However, company networks are often much more restrictive. Below is a list of the ports used:

Outgoing connections:

present4d.net:80
(Default Http, Online Connection Check)
present4d.net:443
(Default Https, Tour/License Download, Our Webservice, Tour/License Download/Upload via HTTPS )
present4d.net:23466
(Multiuser Master Server, manages all online conferences so that the client can show list of open conferences)
present4d.net:50005
(Facilitator, NAT punch-through, works together with the Master Server. Avoids that port 6666 needs to be forwarded)
local:6667
(UDP Broadcast for finding other conferences within the same local network, without an internet connection / master server)

Incoming connections (listening)

local:6666
(Conference Server Host, used for direct communication between clients. If NAT punch-through fails, port 6666 of the host PC needs to accessible from the internet (e.g. forwarded)
local:6667
(UDP Broadcast for finding other conferences within the same local network, without an internet connection / master server)

Remark

Multi user is only displayed in “Offline”-mode in a local network, port 6666 of the host PC must be used for the other devices be accessible. You can then log in directly via the local IP address of the host. If you search and find LAN sessions automatically the host and clients must be able to set UDP packets to Port 6667 to send and receive.

Visual Quality

Tip

In the PC version, you can access the supplementary Display Quality settings by pressing the Crtl key right after the double click to launch the VR-Suite.

Optimal settings are:

Screen
1920x1080
Graphics quality
Level 3

Advanced Users

  • To achieve maximal quality, you should deactivate ASW!
  • After exiting with “ESC”, ASW will be enabled again.

Video Tutorials

Visit our Youtube Tutorial Video Channel